bj999 Privacy Policy – How We Handle Your Data

01Who We Are

bj999 operates the online sports betting and gaming platform available at bj999.pw. The platform offers sports betting across Cricket, PSL, T20 internationals, Football and Esports, as well as a Live Casino with real-dealer table games and a library of slots – all accessible to registered players in Pakistan using PKR.

In this Privacy Policy, "bj999", "we", "us" and "our" refer to the operator of the bj999 platform. "You" and "your" refer to any individual who visits, registers on or uses the bj999 platform in any capacity. This policy applies to all personal data collected through the website, the bj999 mobile app and any related customer support channels.

If you have any questions about this policy or about how your data is handled, please contact the bj999 support team using the details in Section 12.

02Data We Collect

bj999 collects only the personal data that is necessary to deliver our services, maintain account security and meet our operational obligations. The categories of data we collect include:

We do not collect special category data such as health information, biometric data or political opinions unless specifically required and disclosed to you in advance.

03How We Collect Your Data

bj999 collects personal data through the following channels:

• Directly from you – when you complete the registration form, submit identity documents for KYC, initiate a deposit or withdrawal, or contact the support team.
• Automatically – through cookies, log files and similar technologies as you browse and interact with the bj999 website or mobile app. This includes IP address, device identifiers and clickstream data. See Section 6 for full details on cookies.
• From payment providers – JazzCash, Easypaisa, Raast and bank transfer partners may share transaction confirmation data with bj999 to reconcile deposits and withdrawals. This is limited to the information required to match your payment to your account.
• From identity verification partners – where bj999 uses a third-party service to verify the authenticity of identity documents provided during KYC, that provider may return a verification status and relevant document metadata.

bj999 does not purchase data lists or collect personal information about you from social media platforms or data brokers.

04Why We Use Your Data

bj999 uses the personal data we collect for the following purposes:

• Account creation and management – to register your account, maintain your profile and enable you to log in securely.
• Identity verification (KYC) – to confirm that you are who you say you are, that you are 18 or over and that you are not a politically exposed person or on any sanctions list that would prevent us from offering you services.
• Processing deposits and withdrawals – to reconcile your PKR payments through JazzCash, Easypaisa, Raast or bank transfer and credit or debit your account balance correctly.
• Bet settlement – to record your bets, calculate winnings and settle your account following the result of Cricket, PSL, T20, Football, Esports or Live Casino events.
• Fraud and security monitoring – to detect and investigate suspicious activity, unauthorised account access, duplicate accounts and any conduct that may constitute a breach of our Terms and Conditions.
• Responsible Gaming – to monitor betting patterns and, where appropriate, reach out to players who may be showing signs of problem gambling. This includes enforcing deposit limits and self-exclusion requests.
• Customer support – to respond to your queries, resolve disputes and maintain a record of communications for quality and accountability purposes.
• Platform improvement – to analyse how players use bj999, identify technical issues and improve the overall experience of the platform.
• Marketing communications – to send you relevant offers, promotions and updates about bj999 features, where you have not opted out of such communications.

bj999 does not use your personal data for automated decision-making that produces legal or similarly significant effects without a human review stage.

05Data Sharing & Third Parties

bj999 does not sell your personal data. We may share data with third parties only in the following limited circumstances:

• Payment processors – JazzCash, Easypaisa, Raast and banking partners receive the minimum data necessary to process your PKR deposit or withdrawal. These providers operate under their own privacy frameworks and are contractually bound to handle data securely.
• Identity verification providers – third-party KYC services may receive copies of identity documents you submit to bj999 to perform verification checks. Results are returned to bj999 and the documents are not retained by bj999 beyond the legally required period.
• Technology and infrastructure providers – cloud hosting, server management and cybersecurity partners who support the operation of the bj999 platform may have access to data as part of their service delivery. All such partners are subject to data processing agreements.
• Legal and regulatory obligations – bj999 may disclose personal data to law enforcement or other competent authorities when required to do so by law, court order or other legal process.
• Business transfers – in the event of a merger, acquisition or sale of all or part of the bj999 business, player data may be transferred to the acquiring party as part of that transaction. Players will be notified if such a transfer materially affects how their data is processed.

All third parties with whom bj999 shares personal data are required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared.

06Cookies & Tracking Technologies

bj999 uses cookies and similar technologies to improve your experience on the platform, maintain your login session and gather anonymised usage analytics. The types of cookies used by bj999 include:

• Essential cookies – required for the platform to function correctly. These include session cookies that keep you logged in as you navigate between pages. Without these cookies the platform cannot operate.
• Performance cookies – used to collect aggregated, anonymised data about how players navigate the site. This helps bj999 identify popular pages, detect errors and improve platform performance. No individual player is identified through performance data.
• Preference cookies – used to remember settings such as your preferred language or display options, so you do not have to re-enter them each visit.
• Security cookies – used to detect fraudulent behaviour, protect against cross-site request forgery and support account security features.

bj999 does not use third-party advertising or retargeting cookies. Your browsing activity on bj999 is not shared with external advertising networks.

Most browsers allow you to control cookies through their settings. Disabling essential cookies will prevent core platform features from working correctly, including login and bet placement.

07Data Retention

bj999 retains personal data only for as long as it is necessary for the purposes set out in this policy. The following general retention periods apply:

• Active account data – retained for the full duration of your account being active on the platform, plus any mandatory post-closure retention period.
• Transaction and betting records – retained for a minimum of five years following the transaction or bet to support financial record-keeping, dispute resolution and audit requirements.
• KYC and identity documents – retained for the period required to meet applicable obligations. Copies of identity documents are held securely and access is restricted to authorised personnel only.
• Support communications – retained for a period of three years from the date of the last interaction, to support dispute resolution and quality monitoring.
• Technical and log data – typically retained for 12 months before being anonymised or deleted, unless a specific security investigation requires longer retention.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

08Data Security

bj999 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration or disclosure. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) for all connections between your browser or app and bj999 servers.
• Encryption of sensitive data at rest, including stored financial data and identity document copies.
• Access controls that restrict internal access to personal data on a strict need-to-know basis. bj999 staff do not have unrestricted access to player financial or identity data.
• Regular security assessments and penetration testing of the bj999 platform and supporting infrastructure.
• Incident response procedures to detect, report and remediate any data security breach in a timely manner.

While bj999 takes all reasonable precautions, no online platform can guarantee absolute security. You play an important role in protecting your account – always use a strong, unique password and never share your login credentials with anyone.

If you suspect that your bj999 account has been compromised, contact support immediately so that access can be secured and the situation investigated.

09Your Rights Over Your Data

As a bj999 player you have the following rights in relation to your personal data. To exercise any of these rights, contact the bj999 support team using the details in Section 12.

10Children & Minors

bj999 is strictly an adult platform. The services offered on bj999.pw are intended exclusively for individuals aged 18 and above. bj999 does not knowingly collect personal data from anyone under the age of 18.

During registration, all players are required to confirm that they are 18 or older. bj999 reserves the right to request age verification documents at any stage of the account lifecycle. If bj999 discovers that a player account has been created by or on behalf of a person under 18, the account will be closed immediately, all bets will be voided, all deposits will be returned and no winnings will be paid.

If you are a parent or guardian and believe that a minor has registered on bj999 using false information, please contact bj999 support immediately so that the account can be investigated and closed. We take this issue seriously and will act promptly.

bj999 recommends that parents and guardians use parental control software to restrict access to online gambling sites on shared devices. This is an additional layer of protection alongside bj999's own age verification processes.

11Changes to This Privacy Policy

bj999 may update this Privacy Policy from time to time to reflect changes in how we collect or use data, changes to the services we offer, or updates to applicable legal requirements. When changes are made, the "Last Updated" date at the top of this page will be revised.

For significant changes – particularly those that affect how your data is used or shared – bj999 will use reasonable efforts to notify active players through their registered contact details or through a notice displayed on the platform. It is your responsibility to review this page periodically and stay informed of the current policy.

Continued use of the bj999 platform after a Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with any changes, please stop using the platform and contact support to close your account.

12Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights or want to raise a concern about how your personal data has been handled, please contact the bj999 support team:

Please include your registered account username and a clear description of your request or concern. The support team will verify your identity before discussing account-specific data. We aim to respond to all data-related requests within a reasonable timeframe.

You can also visit the FAQ page for answers to common questions about account management, deposits, withdrawals and platform rules. For the full list of our platform rules, please see the Terms and Conditions.